Optimising your customer relationship management (CRM) systems

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Odoo CRM solutions

Odoo offers you much wider functionality compared to other Odoo products on the market, and it can provide you with customised CRM solutions to keep track on your client relationships, management reporting mechanisms and customer service levels.

Smart IT can work with you to design and implement a highly effective Odoo based CRM system which streamlines your business processes and improves the customer experience. This in turn helps you maintain customer loyalty by continually analysing performance and making easily applied improvements to your workflow systems.

We have been working with clients in a range of different industry sectors to implement or develop their CRM systems and capabilities. These include energy, insurance, commercial property, automotive and financial services.

“Smart IT’s ability to look at our processes and find ways to automate them is boosting our productivity and helping maximise our margins.” - Ashvin Metals 

With Smart IT and Odoo, you can have a multi-functional CRM system which you can continue to build on and adapt to the needs of both your customers and your sales and management teams.

If you need to integrate your CRM capability with a third party system or other applications, Smart IT can make that happen for you too. We have the know how to manage the process of Excel form CRM integration, website email form and user Integration, customer service integration and accounting systems like Sage.

Odoo allows you CRM workflow customisation flexibility and the option to add your own features such as customer timed feedback and tailor-made reporting systems. From simple automated reports to more complex, expandable analyses of performance, Smart IT can create it all for you.

Our CRM solutions expertise means we are equally adept at designing systems in both Odoo and Microsoft Dynamics CRM.

Smart IT to help your business grow.

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