Smart IT awarded Gold partner status in Canada

The Vancouver team is proud to announce it's now officially an Odoo Gold partner. 

Odoo • A picture with a caption

Smart IT’s North American operation, based out of Vancouver, is delighted to announce it is now a certified Gold level Odoo partner. 

The practice was established in 2018 with Jacqueline Bullen as General Manager. Since then, Smart IT has become one of Canada’s fastest growing Odoo partners with some impressive ERP project wins to the team’s credit. Recent client wins include EcoSafe Zero Waste, Keystone Supply Chain, Salari Fine Carpets and Eden Textile.

Odoo has three tiers for implementation partners: Odoo Ready, Odoo Silver and Odoo Gold partners. These certifications are indictive of a partner’s level of experience, number of Odoo-certified resources and customer retention rate. 

“Odoo Gold partners require a minimum of 150 new Enterprise system users per year and have to maintain a customer retention rate of 80%,” explains Jacqueline Bullen. “When you choose a gold partner like Smart IT, you’re assured of our track record, expertise and investment in customer relationships – creating value for our clients is central to everything we do.

“As an Odoo gold partner, we are proficient in all areas of ERP implementation including requirements gathering, gap analysis, customization, end user training, project management, UAT testing, and the provision of ongoing support and maintenance managed by our service desk.”

Smart IT’s Canada operation is set to continue its impressive growth trajectory in 2021 with revenue forecasted to double in that period.