EcoSafe
EcoSafe Zero Waste Unifies EDI and
Order Workflows with Odoo
As EcoSafe Zero Waste continued to grow, the business needed a better way to manage increasingly complex operational processes. Customer orders, EDI requirements and internal workflows were becoming more difficult to manage through disconnected systems and manual processes, creating unnecessary administration and limiting visibility across the organisation.
By implementing Odoo, EcoSafe Zero Waste was able to bring key business operations together into one connected platform, helping teams automate repetitive processes, improve operational visibility and work more efficiently day to day.
“We aim to make composting second nature by providing certified compostable products and the education needed to support proper waste separation.”
About EcoSafe Zero Waste
EcoSafe Zero Waste is a North American provider of certified compostable food packaging and sustainable products. As the company expanded, operational demands increased alongside customer expectations, particularly around EDI communication and order processing requirements.
The business required a platform capable of supporting more connected workflows while reducing the amount of manual handling involved across sales, fulfilment and operational processes.
The Challenge
Before implementing Odoo, many processes relied heavily on manual work and disconnected systems. Managing EDI transactions alongside customer orders added complexity to daily operations, while teams often lacked a clear, real-time view of activity across the business.
As order volumes increased, these inefficiencies became more noticeable. Information was spread across multiple processes, making it harder for teams to respond quickly, maintain consistency and avoid duplicated work. Administrative tasks also continued to grow, reducing the amount of time teams could spend on more valuable operational activity.
EcoSafe Zero Waste needed a solution that could centralise workflows, automate repetitive processes and create a more connected operational structure that could scale alongside the business.
"Our EDI workflows relied on manual steps and lacked alignment with SPS Commerce requirements, which slowed processing and increased errors."
The Solution
With Odoo, EcoSafe Zero Waste introduced a more integrated and automated way of working.
The implementation helped connect EDI workflows, customer orders, inventory visibility and operational processes within one system, allowing information to move more efficiently across departments. By reducing reliance on manual input and disconnected tools, teams were able to manage day-to-day operations with greater speed and accuracy.
Automation also played a key role in improving efficiency across the order lifecycle. Processes that previously required additional manual handling could now move through workflows more seamlessly, helping reduce delays and improve consistency across operations.
At the same time, having a centralised platform gave teams improved visibility into operational activity, making it easier to track orders, manage workflows and respond more effectively to customer requirements.
"EcoSafe’s project required aligning multiple systems, resolving legacy issues, and meeting strict EDI requirements from major distributors. By focusing on a clear integration plan and structured testing, we were able to deliver a stable, scalable solution that supports their ongoing growth."
The Impact
Since implementing Odoo, EcoSafe Zero Waste has benefited from more connected and efficient operations across the business.
By automating key processes and improving the flow of information between departments, the company reduced administrative workload while creating greater operational clarity for teams managing customer orders and fulfilment. The move to a connected platform also helped improve collaboration internally, with teams now working from shared real-time information rather than relying on disconnected systems and manual updates.
Most importantly, the business now has a more scalable operational foundation capable of supporting continued growth while maintaining efficiency across increasingly complex workflows.
"The most significant improvement has been the creation of a standardized, reliable EDI flow between Odoo, SPS Commerce, and our key customers. It reduced errors and improved how we manage orders day to day."
Source: Odoo Customer Story
