Privacy Policy
This Privacy Policy is provided by Smart Information Technologies Ltd, (Smart IT, we, us) which is a company registered in England and Wales under registration number BC1177551 with its registered office at 422 Richards Street, Suite 170, Vancouver BC V6B 2Z4, Canada.
This policy explains how we use the personal data we collect from you when you use our website and applies to users of our website with whom we do not have a separate contract.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
We collect no data other than that relating to your personal identification including your name, email address, a contact address and any phone numbers that you provide to us
How do we collect your data?
You directly provide us with the data we collect. We collect data and process data when, for instance, you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- We do not collect any data related to yourself from any other sources:
How will we use your data?
We collect your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
How do we store your data?
Our Company securely stores your data at a data centre operated securely and exclusively for Smart IT Ltd by Hive.
Our Company will keep your personal information for such period as you shall remain as a registered customer of Smart IT Ltd. Once this time period has expired, we will delete your data.
Marketing
We would like to send you information about products and services of ours that we think you might like, but will not send you any information related to any company other than ourselves.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your data to any companies with which we have a commercial relationship.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). Every user is entitled to the following:
The right to be informed – You have the right to know why we are collecting, using, or disclosing your personal information. We will always identify the purposes for which your data is collected at or before the time of collection.
The right to access – You have the right to request copies of the personal information we hold about you. We will respond within 30 days of your request. In limited cases, we may charge a reasonable fee or extend the response period, but we will notify you if that applies.
The right to correction – You have the right to request that we correct or update any personal information you believe is inaccurate or incomplete. If we do not make the correction, you may require us to make a note on your record indicating that a correction was requested but not made.
The right to withdraw consent – You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. We will inform you of any implications of withdrawing consent.
The right to challenge compliance – You have the right to file a complaint with us about our handling of your personal information. If not resolved, you can also submit a complaint to the Office of the Privacy Commissioner of Canada (OPC).
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:info@smart-ltd.ca
Or write to us:
PIPEDA queries, Smart IT Ltd
422 Richards Street,
Suite 170,
Vancouver BC
V6B 2Z4,
Canada
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Smart IT uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Identifying those of our products and services in which we believe you may be interested
What types of cookies do we use?
There are several different types of cookies, however, our website uses:
- Functionality – we use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We do not this data with third parties for any purpose.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Smart IT Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 9th July 2025.
How to contact us
If you have any questions about our privacy policy, the data we hold on to, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@smart-ltd.ca
Or write to us at:
PIPEDA queries, Smart IT
422 Richards Street,
Suite 170,
Vancouver BC
V6B 2Z4,
Canada
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Office of the Privacy Commissioner of Canada (OPC)
Website – https://www.priv.gc.ca/
Email – info@priv.gc.ca
Phone – 1-800-282-1376
Address -
Office of the Privacy Commissioner
of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3
