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Odoo ERP Functional Consultant

Vancouver, Canada

Smart IT is the leading partner for Odoo ERP (Enterprise Resource Planning) Systems on the west coast of Canada. Our client base ranges from smaller, medium sized businesses up to global enterprises. These businesses cover many sectors including manufacturing, energy, distribution. and professional services. 

With a rapidly growing client base, we have a need for experienced Functional Consultants to lead software implementation and configuration projects, as well as support clients with functional training sessions. 

Odoo is an interesting, evolving product with a large application scope: CRM, Accounting, E-commerce, Inventory, HR, Project Management, and more. This position is a blend between a functional consultant and an implementation consultant. You will be working collaboratively with a team of other Functional Consultants that are responsible for implementing projects and for helping Odoo customers with the use of their Odoo business apps.

Compensation

  • The salary range is $60,000-$75,000 CAD per year, based on qualifications and previous experience. 
  • Employees are entitled to 4 paid weeks vacation per year.
  • Extensive benefits with Sun Life include long and short-term disability, life insurance, critical illness, dental and extended health.
  • Provide superior solution-focused customer service to build strong working relationships with Smart IT's client base, which range across sectors and business areas. 
  • Analyze the unique business needs, activities, and pain points of clients to identify how Odoo can best support the business operations of clients.  
  • Deliver customized implementation, consultancy, and/ or training solutions to clients as agreed upon, including the configuration of software if required. 
  • Support clients in becoming Odoo champions through developing and delivering customized training materials to clients. 
  • Collaborate with Customer Support Representatives, Software Developers, and other Functional Consultants to provide the best resources, support, and solutions to clients. Follow up with team members as required ensure the smooth delivery of services. 
  • Follow projects and ongoing tasks closely, ensuring internal and external stakeholders are kept informed of progress. 
  • Assist with the Sales Cycle, including demos to perspective clients and support with proposal documentation. 
  • Work on multiple projects simultaneously. 


  • Comprehensive understanding of different business processes. 
  • Superior verbal and written communication skills. 
  • Proven experience collaborating closely with internal and external stakeholders across different teams, time zones, and industries. 
  • Proven experience working with a software product in a support, training, or implementation role.
  • Proven experience working in a commercial business using a number of software products, ideally an EPR solution. 
  • Proven experience in product demonstration. 
  • Proven experience configuring software to meet specific business needs of clients from a variety of sectors and business areas.  
  • Ability to learn fast and utilize new skills and processes accordingly. 


  • Previous experience with Odoo.
  • Previous experience collaborating in a small team and/ or a start up environment. 
  • Previous experience using project management tools.
  • Previous experience in a software consultancy role with considerable knowledge in one or more of the following areas: Supply Chain Management, Manufacturing, eCommerce, Human Resources, Marketing, Accounting and Finance

Please Read

Smart IT is a small collaborative team and the position is 100% remote.  Candidates must be comfortable with communicating on Teams video calls and chat regularly with other team members.  Must have a home internet connection that can support video calls throughout the day.     

Smart IT provides employees with laptop, additional screen, mouse, keyboard, and headset.  A full discussion prior to the start date will take place to go through ergonomics and what might be required in your home to ensure a safe and well-equipped workplace.

This position is fully remote. Note that strong collaboration skills are required as all internal teams collaborate closely across multiple time zones. Our clients are spread across three time zones in Canada and our development team is in the United Kingdom. Smart IT does not sponsor foreign workers. 

Smart IT aims to set employees up for success in their role. Comprehensive training will be provided in the use of Odoo to support employees. We are a fast-growing company and we recognize that supporting learning and career development are integral to developing an effective and sustainable team. We are committed to supporting your professional development through career progression opportunities in the company. 

We recognize that unchecked biases disproportionately impact marginalized people in our society, including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We are an equal opportunity employer, and strongly encourage applicants from people with these identities or other marginalized communities to apply. We appreciate that everybody has unique talents that make them valuable to a team. Even if you don’t meet 100% of the qualifications above, tell us why you would be a great fit for this role in your cover letter.

Please share a resume and cover letter in your application. Note that applications without a cover letter will not be reviewed. Only applicants selected for a screening interview will be contacted. The contact details for three professional references may be requested. 

An initial screening interview allows us to better learn about each candidate and their experience. 

If your experience matches what Smart IT is looking for in the role, you will be invited to a second interview with the Director of Smart IT. Note that a demo may be required as part of the hiring process. Smart IT recognizes the time and effort that goes into creating a demo for a potential employer, and will financially compensate candidates for any demo work done as part of the interview process. 

An additional short meeting with other team members without the Director present will take place, providing an opportunity for both parties to learn more in an informal setting. 

Successful candidates with be invited for an additional video call, where a job offer will be provided and a contract sent. Unsuccessful candidates will be informed of their application status via email. 

Note that Smart IT appreciates that applicants have other responsibilities outside of work. Please advise in your cover letter if your current responsibilities limit your ability to attend interviews during the standard 9-5pm PST business hours. Smart IT is willing to accommodate requests for interviews outside of standard business hours to match the availability of qualified candidates.


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